Free Good Will Charity pickup
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Support your favorite charity and schedule a FREE at-home donation pickup today! 
 Call us: 888-964-7847


FAQ

What charities do you represent?

We provide donation collection services for national and local charities in the greater Chicago land . Our national charities include the Military Order of the Purple Heart Service Foundation and the Vietnam Veterans of America We also perform a similar service for local charities such as: WINGS, Du Page P.A.D.S., Little City, Marklund, among others.

How do I cancel my pickup?

To cancel your previously scheduled pickup please visit our ‘Contact Us’ page. You can cancel your pickup by email or phone. 


What to do if we missed your pickup?

If we missed your scheduled pickup please visit our ‘Contact Us’ page and we will arrange a special pickup as soon as possible. Please note that our drivers are out on the road from 7:00 am to early evening. 


How do the charities benefit from my used clothing donation?

Each charity sells all the collected donations (in bulk; sight unseen) to thrift, consignment and/or resale operators. The resulting revenue is used to fund their important programs and services.


What is your role?

We are a for-profit business that has been providing trucking and related services on behalf of charitable organizations in the greater Chicagoland, Northwest Indiana, and Cleveland regions for more than 40 years.


How do the charities benefit? 

By utilizing our dedicated services and trucking expertise, our charity clients save on the high cost of both soliciting clothing donations (by mail or phone) and making the pickups themselves … and instead can focus on their mission and programs.

How are you different from other such services?

Our MyDonationBag.com site allows donors to schedule their own pickup and select from the collection date options as well as choose which charity to benefit whenever they have items to donate … and not wait for a post card to arrive in the mail or someone to call them.


Do you take furniture or large appliances?

We only collect small furniture items (e.g., end table, stool or chair), essentially what one person – our driver – can carry. Unfortunately, we cannot take large furniture or appliances or the like. Please click here for a complete list of donations we collect and cannot collect.


Where should I place my donations? 

Whatever location will be clearly visible to our driver from the street is most preferred. Depending on your neighborhood (or street), this could be curbside, by the front door, on the front porch or on the driveway. Also be sure to label each item with the name of the charity, and have your donations available for pickup by 7:00am on the scheduled pickup day.


Do you pickup from clothing drives or after estate or garage sales?

Yes … anything that is reusable. Please click on “Contact Us” and provide us with whatever information you may have (event type; location/address; potential quantity) and we will respond back within a business day or less with confirmation.


What should I do if all the potential pickup dates offered still are not soon enough given my need? Can I ever get an earlier pickup date? YES

Due to gas prices and the overall cost of dispatching trucks daily, we run pre-determined schedules set weeks in advance. However, we do try to make special accommodations when/where such a need and the quantity of donations dictate. To inquire about a possible “special” pickup, please click on “Contact Us” or you can call 877-969-1468 and select the “Schedule a Pickup” prompt on our automated attendant menu options.


When can I expect my donations will be collected?

Our donation collections take place all day, we start at 7:00 am and continue until evening. While usually your donations will be collected by early afternoon we do sometimes run later depending on the number of donations we collect and weather.


If the weather is really bad, should I still put out my donations?

Yes! We provide donation pickup service rain or shine! When bad weather does occur, please try to protect your donations (e.g., put them in plastic bags). If there are severe weather conditions that might impact our ability to send our trucks out (such as last winter’s blizzard), please click on our Donation Pickup Weather Policy for more information.


Where should I place my donations?

Whatever location will be clearly visible to our driver from the street is most preferred. Depending on your neighborhood or street, this could be curbside, by the front door, on the front porch or on the driveway. Also be sure to label each item with the name of the charity and have your donations available for pickup by 7 a.m. on the scheduled pickup day. Note: please know we cannot enter residences (homes; enclosed porches; garages) to make pickups; items need to be placed outside.
ITEMS ACCEPTED

?Appliances (SMALL & in working condition ONLY) – irons, toasters, blenders, coffee makers, curling irons
?Arts & craft supplies
?Area rugs
?Bedding, linens, blankets
?Books (ONLY if donated quantity can be lifted by driver) – but NO encyclopedias or textbooks
?Cameras
?Christmas/holiday items
?Clocks
?Clothing (all styles, sizes & accessories)
?Collectibles
?Curtains & drapes
?DVD & MP3 players
?Exercise equipment (ONLY if driver can lift)
?Eyeglasses
?Flat screen TVs/monitors
?Furniture (SMALL – stools, end tables) ONLY if in usable condition & driver can lift
?Games
?Household items (knick-knacks, bookends, wall hangings, picture frames)
?Jewelry
?Kitchenware (pots, pans, dishes, silverware)
?Lamps ONLY if non-halogen and non-fluorescent
?Laptop computers
?Lawn furniture (only in good condition)
?Lawn mowers (Note: MUST BE empty of oil and/or gasoline & in working condition)
?Phones (cellular & land line)
?Portable stereos or boom boxe
??Furniture (LARGE) – sofas, tables, chairs, book cases, recliners, etc.
This is just some of what we take an
questions please call or email thank yo
◾Appliances (LARGE) – washers, dryers, refrigerators, ranges, air conditioners, water/portable heaters, de/humidifiers
ITEMS NOT ACCEPTED

◾Appliances (LARGE) – washers, dryers, refrigerators, ranges, air conditioners, water/portable heaters, de/humidifiers
◾Aerosol cans or products
◾Any baby items (e.g., furniture, cribs, play pens, car seats, high chairs) other than clothing & toys.
◾Barbecue grills (charcoal, propane, gas, electric) & gas tanks for grills
◾Batteries (auto & household)
◾Beds, box springs & mattresses of any type or size
◾Bicycles
◾Blinds (metal, wood, fabric or other)
◾Building materials
◾Car parts or tires
◾Carpet padding & rolls of installed carpeting
◾Cleansers, chemicals, pesticides, or hazardous 
◾Electrical fixtures (chandeliers, ceiling fans, hard-wired lights)
◾Encyclopedias & textbooks
◾Exercise bikes or any exercise equipment (UNLESS if small & light enough for driver to lift)
◾Fire extinguishers, gas tanks & flammable materials (including lighter fluid)
GUNS
Lamps & bulbs (halogen or fluorescent)
◾Magazines, newspapers or catalogues
◾Microwave ovens (of any kind
Free Good Will Charity Pickup Naperville IL
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